Are you searching for “How to fix Elara app preventing shutdown”? Your search for keyword ends here. We all know that we are living in a society which is full of technology where all people have electronic gadgets and fixtures such as mobiles, computers, laptops, etc. But sometimes these gadgets face some internal software issues like Elara app problem.
A few months before one of my friends purchased a new laptop but after sometimes he might face the problem of preventing the shutdown. There is some software issue which slows down the process of the shutdown. This problem may be due to malware or virus. Developers found that this problem is due to Elara app.
Issues like Elara app make your computer system sick. If you are having a laptop, notebook or any other portable computer, you might have encountered an issue where problems like “Elara app” prevents restarting, shutting down or signing out. In this article, I will tell you “how to fix Elara app preventing shut down issue.”
So guys before going to introduce about solutions I would like to tell you what is Elara app?
WHAT IS ELARA APP/ ApntEX.exe?
Some people think that this app is a malware or virus but I assure you guys that it is none of both. It is an internal software which controls the sensitivity of the touchpad of your laptop. We know that windows have many inbuilt applications for various tasks and services and Elara is one of them.
The original name of the Elara app is Apntex.exe. Elara is just a title which is given to Apntex.exe. After using laptop/notebook for a long time and when you try to shut down or restart your system it will take more time as before this means there is Elara app problem and a message appears on the screen which states “apntEX.exe is preventing you from shutdown”. This problem occurs due to touchpad driver which becomes unresponsive or slower due to random use.
If you all are thinking where this Elara app comes in your system even you haven’t downloaded it so I will tell you guys this is system internal driver software which controls the touchpad of your laptop.
Elara app or Apntex.exe is not a part of Windows. The file Apntex.exe can be found in a subdirectory of “C:\program files” or many times in a subdirectory of “C:/program files\ Public Documents”.
REASONS FOR ELARA APP/ APNTEX.exe error
- It may due to infected software.
- The driver of the touchpad may be outdated.
- Due to the installation of third-party touchpad drivers.
- Due to malware or virus.
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HOW TO FIX ELARA APP PREVENTING SHUTDOWN/RESTART
The problem of the Elara app might disappear after irritating once or twice. In that case, you might not worry however sometimes this problem is not eliminated easily. Therefore to eliminate all these sorts of problems I am telling you the most popular and simple methods below kindly follow the steps in each method and I definitely assure you that you will able to eliminate that problems. The methods are as follows.
1. WINDOWS UPDATES
I personally suggest you check the windows updates before trying to find out the solutions to fix the problem. If you still using the older versions of windows then I suggest you install the newer versions of windows because the Elara app was creating many issues with windows 7 and with Windows 8. But after the introduction of Windows 10 in the market some users only faced this problem.
To check for the window updates, these are the steps through which you can check for the latest version of windows
- At the very first step, click on the start menu and go to settings.
- Now click on update and security.
- Then click on “check on updates” button.
- If there is an update available then install them and if you are already updated with the latest version then skip to the next method.
If you want to eliminate this problem permanently then I will suggest you install windows version through bootable media.
2. UPDATE TOUCHPAD DRIVERS
Even after installing the newer versions of the windows, if you are still facing the problem then the problem may be due to touchpad drivers. Most of the problems caused by Elara app is due to the outdated or corrupted drivers. This problem may prevent shutdown or restart. To eliminate this problem you should follow the given steps given below.
- The first step is to go to the control panel.
- Then open the device manager option.
- In the device manager option, click on the “mice and other pointing Devices” option.
- Now just right click on it and click on “update driver.”
You can also uninstall the touchpad driver. But, after uninstalling your touchpad driver, your touchpad might not show sensitiveness or become unresponsive. So I suggest you do not uninstall the driver until you have a USB mouse to control your computer. If the device manager is unable to update your system drivers then you can download the touchpad drivers from your laptop manufacturer official website and then you can install it manually.
3. USING REGISTRY EDITOR
This is also another way to eliminate to Elara app problem. We can use this method to resolve the issue. Kindly follow the steps which are given below.
- At the very first step, press the windows key +R key to open the run dialog box and type Regedit in the box and hit the enter button.
- Now follow the following path in the left side column of the registry editor.
- In the right side column of the window, right-click and select New>DWORD(32 bit) value. Now you have to name your new key AutoEndTasks and you have to set the value to 1. Afterward, click OK
- Now close the windows registry Editor and now restart your system.
This method helps to get rid of the Elara app error. If the problem still exists, then please move down to the next step.
4. USE SYSTEM RESTORE
This method can also be useful to eliminate the Elara app error. If you once make a System Restore point for your system, then you have to choose the System Restore Option to resolve this issue. To apply this method, you must have to follow the steps given below:
Step 1: At the very first step, you have to go to the search bar from the start menu. Then you have to type System Restore and click on the first result. It might prompt to you enter the administrator’s password, enter it.
Step 2: Now in the system restore window, you just have to follow the instructions displayed on the screen.
Step 3: Restore your system to a point before this error started nagging you. After then restart your system.
In this way, you can also eliminate the issue of Elara app. You just have to restore your system to a previous point of time.
As I said before the problem might be due to some malware or virus. Some malware can be act like Elara. So, I personally suggest you scan the virus in your computer using windows defender security center. Though, sometimes windows defender might not able to find out malware. That’s why you have to download Malwarebytes software.
It is an anti-malware tool, and it is available in just free of cost. The free version of anti-malware tool is also capable to clean the infected device.
UNINSTALL THIRD PARTY TOUCHPAD DRIVER
Sometimes people download third party touchpad driver which prevents the shutdown and in this way there occurs a problem of Elara app. Now due to the introduction of Windows 10, this problem is resolved because windows 10 has an inbuilt touchpad driver which is capable enough to make the touchpad functioning better.
If none of the methods are working you can also apply this method to resolve the Elara app error.
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So, friends, these are the methods for “how to fix Elara app preventing Shutdown”. By using these methods you can decrease the shutdown process time. I hope you guys you all will like this article and guys please do share this article. If you have a problem with this article then you can write in the comment section.